Reacquire lets customers save a backup payment method at signup. When a primary card declines, we automatically retry with the backup — so you recover revenue without lifting a finger.
A seamless fallback system that recovers revenue automatically when cards decline.
During trial signup, customers can optionally save a second payment method. Reacquire stores it securely via Stripe — no additional PCI scope for you.
When the trial converts, Reacquire charges the primary card as normal. Most customers convert without ever needing a fallback.
If the primary card declines — expired, over-limit, or flagged — Reacquire automatically retries with the backup method within seconds.
Whether the backup succeeds or both fail, Reacquire sends a targeted email prompting the customer to update their payment method.
Up to 40% of failed payments can be recovered with the right fallback strategy.
When a primary card declines, the backup is charged immediately — no manual intervention required.
Customers can save multiple payment methods. Reacquire tries them in priority order until one succeeds.
Automated email sequences prompt customers to update cards before they expire and after a payment fails.
Set your own retry intervals — retry the same card after 3 days, then try the backup, then email. Fully configurable.
All payment methods are stored as Stripe tokens. Reacquire never touches raw card data.
See exactly how many failed payments were recovered by backup methods vs. required customer action.
Add backup payment method support to your trial flow in minutes with Reacquire.
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